We want your Nonelie dresses, swim, shoes, and bags to feel right. If a piece is not the fit or finish you expected, you may request a return within 15 days of delivery.

Eligible items

Items must be unused, unwashed, and returned with original tags and packaging where applicable. Swimwear and intimate items must have hygiene liners intact. Final-sale or marked-down pieces are noted on the product page and are not returnable unless faulty.

How to start a return

Email us with your order number, the items to return, and a short reason. We will confirm eligibility and share return instructions. Refunds are issued to the original payment method after we inspect the parcel, usually within a few business days of receipt.

Exchanges

For a different size or color in New Arrivals or Best Sellers, the fastest path is often returning the original item and placing a new order so inventory stays accurate.

Damaged or incorrect items

If something arrives damaged or not as ordered, contact us within 15 days with photos. We will arrange a replacement or refund without unnecessary back-and-forth.